# FAQ #### What You Can Do with TokiMake
1. What is TokiMake? TokiMake is an AI Vertical Comic Creation Platform where you can create vertical-scroll comics from novels or original ideas and publish them. Reviewing the source material, generating characters, generating scenarios, creating artwork, and managing publication all happen within a single studio.
2. Can I turn my own novel into a vertical-scroll comic? Yes. You can import an existing novel and proceed through character generation, scenario generation, and artwork to bring it to life as a vertical-scroll comic. As a guideline, we recommend novels with five or more chapters of substantial length.
3. Can I create a vertical-scroll comic without having written a novel before? Yes. With the **Story Outline** feature, you can organize your protagonist, synopsis, ending, and other elements across five steps and start your work from scratch.
#### How to Use It
4. Where can I find help if I'm not sure how to use the service? First, please check the help page **How to Use the Studio**. It walks through what each step of the creation flow does, where to operate, and common pitfalls. If your question is still unanswered, please contact us at [inquiry-contact@](mailto:inquiry-contact@hanasee.com)
5. Can I download the comics I create? At this time, downloading the entire vertical-scroll comic or republishing it outside the Service is not available. Panel images saved through the panel-image download feature can be shared on your personal social media.
6. Can I use the service from a smartphone or tablet? At this time, the Service supports only PC (Windows / macOS) with Google Chrome, Safari, or Microsoft Edge (latest versions). Smartphones and tablets are not supported, so please access the Service from a PC.
#### Account and Billing
7. What are the plans and how do they differ? The main plans are **Creator Pass** for publishing, and **Standard / Pro / Max**, which come with monthly Credits. See the pricing page for details.
8. How do Credits work? Credits are units used to generate content. There are three types, each with its own expiration period: * **Subscription Credits** (free, service feature): end of the billing cycle (no carryover to the next month) * **Purchased Credits** (paid, credit pack purchase): 120 days from the purchase date * **Free Credits** (free, missions/campaigns/referrals, etc.): 90 days from the grant date The consumption order is **Subscription Credits → Purchased Credits → Free Credits**. Within the same type, credits closest to expiration are used first.
9. Can I change my plan? Yes. You can switch to a higher plan or purchase additional Credits. The conditions for switching depend on your contract type, so please check the details shown on the pricing page.
10. How do I cancel? You can cancel your subscription at any time from your account settings, with a single click. We do not require additional steps such as phone calls, retention surveys, or account verification.
11. What payment methods are accepted? The Service currently supports online payment via Stripe. The supported payment methods are shown on the actual purchase screen.
#### AI Quality
12. What should I do if the generated result doesn't match what I intended? First, choose the right type of adjustment for what you want to change: * **To change the overall direction**: edit the art prompt * **To fix a specific part**: modify the dialogue, speech bubble, panel image, or background The scope of an adjustment is generally limited to the area currently visible on the screen.
13. My character's appearance isn't stable. What can I do? Making the **Visual** text more specific helps stabilize results. Clarify hairstyle, outfit, age impression, atmosphere, and so on, and add role or personality details to the **Description** if needed. Then try regenerating.
14. How fast is image generation? It varies depending on the content and overall traffic. Character generation, scenario generation, and artwork may all take some time. If results don't appear immediately, please wait a moment and refresh the screen.
#### Troubleshooting
15. What should I do if I get an error during generation? First, please try again. You may be out of Credits or have hit the concurrent-generation limit, so please check your balance and any warning indicators on screen. If the problem persists, please contact us with your project name, chapter number, the screen where it occurred, and a screenshot showing the situation.
16. What should I do if pages don't display or the service is slow? Try reloading your browser, accessing from a different environment, or trying again after some time. Updates may temporarily lag while generation is in progress. If the issue continues, please contact us with details about your environment and the symptoms.
#### Rights
17. Who owns the copyright and what are the usage limits for the comics I create? Under the current Terms of Service, copyright in content generated and posted on the Service belongs to the Member. However, the entire vertical-scroll comic may not be republished or posted outside the Service. Commercial use, such as distribution on external platforms, is permitted only through external publishing led by HANASEE.
18. What about rights to my submitted novel? Rights to source novels you produced independently outside the Service remain with you. We place no restriction on publishing, posting, or printing the novel itself outside the Service. However, separate rules apply to the use, outside the Service, of vertical-scroll comics generated from such source material.
If this FAQ does not resolve your issue, please contact us at . --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.tokimake.app/faq.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.